Connect with health care services for older adults across the Ottawa Valley.

We're helping connect Ottawa Valley's communities with local organizations providing more than 190 home and community care services and programs for older adults.

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I want to find services on my own

Search for supports available at home or in the community using our address based search.



Take me to search →
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I want help finding services

Are you an older adult or caregiver and not sure about what help is available in your community?

Click here for support.

Start Assessment →

Find Services

This service cannot help you find a family doctor. To register with the province's referral list, please visit the Ministry of Health's Health Care Connect.

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I need help finding the right program or service.



Need more help? Connect with the OVHC navigator for assistance

Connect with our navigator
Services Available

What type of supports are available?

Some Examples of Support at Home

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Meals and

Food Security

Help stay nourished with services such as meal delivery and group dining.
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Home
Support

Stay safe and healthy at home with housekeeping and home maintenance.
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Personal
Support

Receive comfortable care at home from trained personal support workers.
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Telephone

Reassurance

Provides social interaction and safety checks to those who are socially isolated.

Some Examples of Support in the Community

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Transportation



Convenient and easy rides to your medical visits.
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Support
Groups

Find groups for caregivers, those who are grieving, stroke survivors and more.
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Daytime

Activities

Give caregivers a rest with specialized daytime events for the person in care.
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Stay

Active

Find gentle exercises for seniors, like pool workouts.
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How are we doing? Help us make your experience better by sending your feedback.

How it works

Enter your address

Enter an address in the search bar above to help find services that are available at your location.

Pick what you need

Explore our service types and pick the best one for you.

Reach out

Some services let you sign up directly. If not, we give you the contact details.

What happens after?

Once you ask for a service, you will get an email about the next steps.

FAQ

  • Am I eligible for these services?

    Ontario residents with a valid Ontario Health Insurance Plan (OHIP) card are eligible to receive an assessment completed by a care coordinator to further determine eligibility and access a wide-range of home and community care supports. Depending on the services or supports that best fit individual patient needs, there are some additional eligibility requirements depending on the program, which our staff will discuss in detail with you.

    • Contact Home and Community Care Support Services at 888-883-3313. Anyone can make a referral.
    • Discuss your care needs with a Care Coordinator
    • Care plan based on assessment and eligibility
    • First visit with care provider
    • Work with care team to adjust plan of care as needed

  • Do these programs cost money?

    Home care costs vary based on the type of services being provided and their frequency. However, most services have no cost attached. 


    Services such as; transportation, meal delivery, homemaking, and Adult Day Programs have a user fee attached.  

  • How do I know what services I need?

    Once you are referred to us and become a patient, you will be assigned a Care Coordinator. They will call you to provide an assessment, meet with you in your home environment and help determine what services and supports you may need. 

  • Can I request a service on behalf of somebody I am caring for?

    Anyone can make a referral to us on your behalf and with your consent a family doctor, friend, family member, caregiver, neighbour and even you, yourself.

About

It's hard to know where to start. We want to help.

Ottawa Valley Health Connect is here to help you find the services that help you and your loved ones stay safe, healthy and supported at home.

About Us