Ottawa Valley Health Connect is supported by the Ottawa Valley Ontario Health Team (OVOHT), serving almost 80,000 people in an area that includes most of Renfrew County and the South Algonquin area.

A collective of trusted providers

Health Connect is made possible with the collaboration of 190+ community support services offered by partner agencies working together as one to continuously improve access to care.

FAQ

  • Am I eligible for these services?

    Ontario residents with a valid Ontario Health Insurance Plan (OHIP) card are eligible to receive an assessment completed by a care coordinator to further determine eligibility and access a wide-range of home and community care supports. Depending on the services or supports that best fit individual patient needs, there are some additional eligibility requirements depending on the program, which our staff will discuss in detail with you.

    • Contact Home and Community Care Support Services at 888-883-3313. Anyone can make a referral.
    • Discuss your care needs with a Care Coordinator
    • Care plan based on assessment and eligibility
    • First visit with care provider
    • Work with care team to adjust plan of care as needed

  • Do these programs cost money?

    Home care costs vary based on the type of services being provided and their frequency. However, most services have no cost attached. 


    Services such as; transportation, meal delivery, homemaking, and Adult Day Programs have a user fee attached.  

  • How do I know what services I need?

    Once you are referred to us and become a patient, you will be assigned a Care Coordinator. They will call you to provide an assessment, meet with you in your home environment and help determine what services and supports you may need. 

  • Can I request a service on behalf of somebody I am caring for?

    Anyone can make a referral to us on your behalf and with your consent a family doctor, friend, family member, caregiver, neighbour and even you, yourself.

  • What is a care coordinator?

    Care Coordinators are regulated health care professionals. They bring a range of expertise in areas such as nursing, social work, occupational therapy, physiotherapy and speech therapy. Care Coordinators act as a liaison between patients and various health care professionals, they work directly with patients, their families and caregivers, whether it be in hospitals, doctor’s offices, communities, schools and in patients’ homes to facilitate a seamless, coordinated flow of information between patients, families and care team members.


    They develop individualized care plans to help patients achieve optimal health and independence, whether they need specialized nursing while healing after surgery, personal support services to assist with activities of daily living, or therapy sessions to help patients regain their strength and mobility.

Our coverage area

Ottawa Valley Health Connect is supported by the Ottawa Valley Ontario Health Team (OVOHT). OVOHT is one of 57 Ontario Health teams approved by in the Ministry of Health across the province.


Under OHTs, hospitals, physicians, homecare, community health, and social service providers work as one coordinated and integrated team – no matter where they provide care.


The OVOHT serves almost 80,000 people in an area that includes most of Renfrew County and the South Algonquin area.

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Tim Gilchrist

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I need help finding the right program or service.



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Land Acknowledgement: We acknowledge the land on which we operate is aboriginal land that has been inhabited by Indigenous peoples from the beginning.

As settlers, we're grateful for the opportunity to work here and we thank all the generations of people who have taken care of this land - for thousands of years.

We acknowledge the traditional territory of the Algonquin and Anishinabek.

We recognize, and deeply appreciate, their historic connection to this land. We also recognize the contributions that Métis, Inuit, and other Indigenous peoples have made, both in shaping and strengthening this community, as well as our province and country.

As settlers, this recognition of the contributions and historical significance of Indigenous peoples must also be clearly and overtly connected to our collective commitment to make the promise and the challenge of Truth and Reconciliation real in our communities, and, to bring justice to missing and murdered Indigenous women and girls across our country.