Ottawa Valley Health Connect is supported by the Ottawa Valley Ontario Health Team, serving nearly 80,000 people in the Renfrew County and Sounth Algonquin region.

A collective of trusted providers

Health Connect is made possible with the collaboration of 190+ community support services offered by partner agencies working together as one to continuously improve access to care.

FAQ

  • Am I eligible for these services?

    Ontario residents with a valid Ontario Health Insurance Plan (OHIP) card are eligible to receive an assessment completed by a care coordinator to further determine eligibility and access a wide-range of home and community care supports. Depending on the services or supports that best fit individual patient needs, there are some additional eligibility requirements depending on the program, which our staff will discuss in detail with you.

    • Contact Home and Community Care Support Services at 888-883-3313. Anyone can make a referral.
    • Discuss your care needs with a Care Coordinator
    • Care plan based on assessment and eligibility
    • First visit with care provider
    • Work with care team to adjust plan of care as needed

  • Do these programs cost money?

    Home care costs vary based on the type of services being provided and their frequency. However, most services have no cost attached. 


    Services such as; transportation, meal delivery, homemaking, and Adult Day Programs have a user fee attached.  

  • How do I know what services I need?

    Once you are referred to us and become a patient, you will be assigned a Care Coordinator. They will call you to provide an assessment, meet with you in your home environment and help determine what services and supports you may need. 

  • Can I request a service on behalf of somebody I am caring for?

    Anyone can make a referral to us on your behalf and with your consent a family doctor, friend, family member, caregiver, neighbour and even you, yourself.

Our coverage area

The OVOHT is one of 57 Ontario Health Teams approved by the Ministry of Health across the province.

Under OHTs, hospitals, physicians, homecare, community health, and social service providers work as one coordinated and integrated team – no matter where they provide care.

Image Copyright: https://ottawavalleywhereabouts.ca/

Tim Gilchrist

A line drawing of a headset and a phone with a speech bubble.

I need help finding the right program or service.

Need more help? Connect with the Community Services Specialist for assistance

Connect with our Community Services Specialist
A black and white road surrounded by trees

Land Acknowledgement: The Ottawa Valley Ontario Health Team acknowledges it is located upon the traditional and unceded territory of the Algonquin People and respects the traditional knowledge and healing developed over generations. We have the privilege and responsibility to serve First Nations, Métis and Inuit of many backgrounds and from many treaty and non-treaty lands and territories, and to demonstrate respect for the contributions and cultures of Indigenous Peoples.