Finding Your Way Through Our Healthcare System
Free community workshops hosted by the Patient, Family & Caregiver Network (PFAC) to help residents better understand and navigate healthcare and community supports across the Ottawa Valley.
These sessions provide practical guidance for patients, caregivers, and community members looking for trusted information and local resources.
What These Workshops Cover
These workshops are designed to help you better understand the healthcare system and the services available in your community.
Participants will learn:
- How to navigate local healthcare services
- Where to find trusted community supports
- Tips for managing care at home
- How to be heard as a patient, family member, or caregiver
- The role of technology (including AI tools) in your health journey
These sessions are practical, conversational, and focused on helping people feel more confident accessing care and support.
Who Should Attend
These workshops are open to anyone interested in better understanding how to access healthcare and community supports.
They are especially helpful for:
- Older adults
- Caregivers and family members
- Patients navigating multiple services
- Community members looking for support resources
No prior experience or knowledge of the healthcare system is required.
What to Expect at the Workshop
Each workshop includes:
- A short presentation on navigating healthcare services
- Information about local programs and community supports
- Opportunities to ask questions
- Discussion with Patient, Family & Caregiver advisors
- Resources you can take home
These sessions are informal and designed to encourage open conversation.
About PFAC
The Patient, Family & Caregiver Network (PFAC) helps ensure the healthcare system reflects the voices and experiences of the people it serves.
PFAC members work alongside healthcare partners across the Ottawa Valley to improve access, communication, and care coordination.
Community workshops are one of the ways PFAC connects with residents and shares information about navigating services.
Learn more about PFACFind Services Near You
If you are looking for healthcare or community support services, Ottawa Valley Health Connect can help. Use our service directory to explore programs available in your area.
Search for services near you